Seminars
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Presentation Skills
The course brings the skills of giving business presentations in English within the reach of the students by presenting them with a wide range of activities which encourage them to use their own business experience.
Negotiation Skills
Negotiating is a sensitive area of business and therefore it is essential that professionals have the necessary English skills to be able to deal tactfully, yet effectively, with English-speaking clients.
Meeting Skills
Designed for those working in international business, the course familiarises the student with the key language, topics and functions of attending or holding meetings.
Communication Skills for Front Office Staff
Since the receptionist is usually the company’s first link with the customer, it is vital to present a good first impression. The English for Front Office Staff course aims to improve students’ communication skills, especially over the telephone.
Socialising Skills
Socialising is an important skill for those involved in international business, whether it is dining out with a customer, entertaining guests at your home or being a guest in someone else’s home.
Customer Service
This course is based on the belief that customer service is not an optional extra but central to the success or failure of every organization.
Basic Marketing Principles
If you are involved in selling gods or services, then marketing is important for you. The aim of this course is to show the relationship between marketing, the customer, the product and the company.
High Performance Teams
This is a workshop-based seminar aimed at people who are new to the area of leadership and teambuilding. With an emphasis on hands-on training, participants examine leadership and teambuilding theory and consider their own work practise.